Depending on the weight and volume of the ordered goods, we deliver with various parcel or forwarding service providers at the specified shipping costs with delivery condition DAP (Delivery At Place - delivery to delivery address - if necessary recipent takes over import costs like e.g. duties, fees and taxes) exclusively to businesses. You will find this information in the shopping cart or under "Shipping".

The goods are delivered exclusively to the curb without transport inside the building or assembly.

Upon delivery, check the goods immediately in the presence of the parcel/forwarding service provider in order to claim any transport damage. Damages are to be noted and certified immediately on the freight documents, stating the damage, and are to be transmitted to us with photos. Hidden damage must be reported written to us immediately, at the latest, however, on the day after receipt of the goods with photos of the damaged goods and the damaged packaging. Transport damage must generally be reported to us in writing by e-mail ( or fax (+49 (0) 9305 9897888)!

We deliver exclusively to businesses within the meaning of § 14 BGB (German Civil Code) and authorities or other institutions under public law, if these act exclusively under private law when concluding the contract.

Please note that the connection to the supply lines (electricity, water, sewage, etc.) may only be made by licensed local specialists or installers. Electrical appliances without plugs (e.g. Roband Griddle toasters, Roband stand-alone appliances, shop fitting version heat lamp assemblies) must be connected by a qualified electrician.